You would like to access legal advice regarding European legislation? Claim the rights which the internal market gives you in another country of the European Union? Have your diplomas and professional qualifications recognised? Benefit from welfare cover?
What can the CSS do to help you?
- Provide you with particulars of the European legislation applicable to your case;
- Explain to you how to exercise your rights and obtain compensation;
- If necessary, refer you to a service capable of helping you.
The Citizens’ Signpost Service (CSS) is there to help you! This network calls on independent legal experts who supply you with individual advice free of charge. The answers are provided in your language and within one week.
The CSS can also advise you if you have problems as a consumer.
The CSS works closely with SOLVIT, a network which solves problems arising between citizens/businesses and public bodies in cases where Internal Market legislation has been misapplied.
Contacting the CSS
For more information, please visit the website : http://ec.europa.eu/citizensrights and fill in the application form.
They got in touch with the CSS
”This online service is very useful and offers a better explanation of the opportunities and constraints linked to the fundamental freedoms of the EU.”
A German citizen who had encountered difficulties in France
”I sometimes use your online service and it is high quality. I made use of it when I did not have time to examine some extremely complex subjects. I received a full and detailed answer to my questions in a very short time”
A person living in Marseilles
”With your help, we were able to get 429 euros refunded by our telecommunications operator”
A British citizen in France
A Polish citizen working in Austria thanked the CSS which enabled him, thanks to its advice, to claim family allowance in this country (in spite of very complicated circumstances).
Recent publications
- Detailed statistical analysis of enquiries recorded in the CSS’s database, January 2007
- Legal and statistical analysis of enquiries relating to financial services sectors, March 2007
- Analysis of national and EU bodies to which the CSS’s legal experts send the enquiries they receive, July 2007
- The main areas of concern mentioned by citizens by the terms which they use to report problems to the CSS, July 2008
- 2008 CSS Annual Report