As every problem has a solution, the European Union has set up a network of services to advise, help and defend European citizens
Your Europe! Practical and in-depth information on your rights and opportunities in the European Union and its internal market. Easy access to all assistance services of the European Union.
For a personalised, concrete and detailed response, choose the question to which you would like an answer...
General questions about the European Union
You want to have general information about the European Union? You are looking for more insight into the working of the European institutions which govern your daily life?
You want to have general information about the European Union? You are looking for more insight into the working of the European institutions which govern your daily life?
Training courses, studies and employment
Want to work, study or train in another Member State, or simply to obtain information on this subject? Workers, employers, citizens wishing to take advantage of the principle of the free movement of persons?
Want to work, study or train in another Member State, or simply to obtain information on this subject? Workers, employers, citizens wishing to take advantage of the principle of the free movement of persons?
Legal advice
You wish to have access to legal advice relating to European legislation? You wish to verify your rights and obligations as a European citizen in a specific field?
You wish to have access to legal advice relating to European legislation? You wish to verify your rights and obligations as a European citizen in a specific field?
Conflict resolution in the internal market
Citizen, business unfortunately faced with the incorrect application of Internal Market legislation by an administrative authority?
Citizen, business unfortunately faced with the incorrect application of Internal Market legislation by an administrative authority?
Assistance and advice for businesses
SME seeking new partners in another EU country? Looking for advice on how to make the most of an innovative idea or to request European funding for work?
SME seeking new partners in another EU country? Looking for advice on how to make the most of an innovative idea or to request European funding for work?
Financial disputes
As a European consumer, you wish to lodge a complaint against a financial service provider established in another country of the EEA?
As a European consumer, you wish to lodge a complaint against a financial service provider established in another country of the EEA?
Advice and assistance for consumers
You wish to obtain advice on your purchases in the European Union? Legal assistance in the event of a dispute such as, for example, having a faulty product bought in another European country repaired?
You wish to obtain advice on your purchases in the European Union? Legal assistance in the event of a dispute such as, for example, having a faulty product bought in another European country repaired?
As a last resort
You think that a (legislative, regulatory or administrative) measure or an administrative practice infringes Community law ? You have already employed administrative, judicial or other means of redress under national law to no avail? You now want to submit a formal complaint to the European Commission?
You think that a (legislative, regulatory or administrative) measure or an administrative practice infringes Community law ? You have already employed administrative, judicial or other means of redress under national law to no avail? You now want to submit a formal complaint to the European Commission?